⏰ Reminders

Yes. 

Our community guidelines outline the standards and expectations for everyone on the PalUpNow! platform. These help people understand what is expected of them and how they should engage within the community. We intend these guidelines to create a welcoming space for all members.

PalUpNow! Reminders lets you create up to three multilingual reminders for yourself and your loved ones. These accessible reminders are in the form of mobile SMS alerts, emails, WhatsApp messages, and phone calls.

These reminders are private gentle nudges, and don't require a response from the recipient. 

The sender receives an email confirmation when the SMS alerts go out to the recipient.

Create reminders yourself or have your friends, family, Ride Pals or Flight Pals set them up for you. It takes a few minutes. 

Read this blog for details.

PalUpNow! Reminders are for vulnerable people, who may forget to:

1. Take their medication during travel, or exams, or when they're stressed/sick. This can lead to dire health consequences.

2. Refill their prescription medication.

3. Take important documents during travel. This further aggravates travel anxiety.

4. Place a food order, grocery order, and other orders.

5. Pay bills, and consequently lose service and/or pay penalties/fines.

Or, any other life essential. 

Having said that, these reminders can be used by anyone who needs help in remembering critical time-sensitive tasks.

SMS, or Short Message Service, is a standard messaging service for mobile phones.

Yes. 

Remy sends accessible and multilingual reminders not just as text but also as audio.

Our visually impaired members can benefit from listening to their reminders.

Yes. 

When creating accessible and multilingual reminders, members can request a phone call to:

a. the recipient's mobile number alongside SMS and WhatsApp

b. an alternate phone number, mobile or landline.

Being able to hear the message is especially critical for visually impaired members who can only listen and can't read email, mobile SMS, or WhatsApp.

For missed calls, Remy leaves a voicemail, if it's enabled.

In the introductory version, the sender could be anywhere in the world, and recipients can be in the United States, Canada, India, and Singapore. 

We plan to increase coverage in more continents.

With a unique ID, members can check the status of their anonymized reminders in the web app. 

Inactive reminders are laced in gray.

Yes. 

We understand that circumstances might have changed since the reminders were created. Snoozing is especially necessary for distant reminders.

Once a reminder is sent, Remy enables the snooze option for the:

a. sender inside their confirmation email, and

b. the recipient inside their mobile SMS, and also their email if the sender shares the recipient's email when they create the reminder set.

For flexibility, senders and receivers can alter the reminder message when snoozing, and even redirect the reminder to another person if needed.

Yes. 

Clone an existing reminder set to create new ones. No need to retype repetitive information.

Yes. 

If you wish to pause the reminder set you've created, consider deactivating it. If you have created multiple reminder sets, you may choose to deactivate some or all. 

You can reactivate the sets with no fee if all reminders in the set have not expired.

Deactivated reminders show up laced in gray on the web app.

Yes. 

You can delete the reminder sets you create. If you have created multiple reminder sets, you may choose to delete some or all.

To protect your privacy, we automatically delete your reminder set(s) as per the data retention clause in our Privacy Policy.