Flights

Yes. 

Our community guidelines outline the standards and expectations for everyone on the PalUpNow! platform. These help people understand what is expected of them and how they should engage within the community. We intend these guidelines to create a welcoming space for all members.

When you sign up to be a Flight Pal or to get a Flight Pal, you can specify one or more help categories.

You could give or get help in all categories, if the Flight Pal were to be appropriately compensated by the Flyer, who needs assistance. 

For details, read our blog and watch our video.

PalUpNow! profiles are anonymized, and don't reveal your name, email, phone, age, and pronouns. Your flight plan can't be tied back to you. 

Once you're matched 🎯, your flight plan is shared privately over email.

Slight changes to your travel dates are handled automatically - we match you with passengers flying within a week or month of your flight. 

For major plan changes, update your profile (via the link in your welcome email) to unlock new matches. 

After you're matched 🎯 and introduced to a potential partner, you can discuss further adjustments together.

Slight delays to your travel dates are handled automatically - we match you with passengers flying within a week or month of your flight. 

For major delays, update your profile (via the update link in your welcome email) to unlock new matches.

After you're matched 🎯 and introduced to a potential partner, you can discuss further adjustments together.

Consider booking the next available flight together with your partner. 

Option 1: Update your existing profile via the update link in your welcome email and unlock new matches. 

Option 2: Create a new profile by cloning your existing one via the clone link in your welcome email. Or, forward your airline eTicket to the following email addresses to receive personalized sign-up links.

Flight Pal: palupnowflightpaleticket[at]robot[dot]zapier[dot]com

Flyer: palupnowflyereticket[at]robot[dot]zapier[dot]com

Add an airport directly from the Flight Pal sign-up or Flyer sign-up pages. Once you receive an email confirmation, refresh the sign-up page for the new airport to display.

For your convenience, here's the direct link: add airport.

Add an airline directly from the Flight Pal sign-up or Flyer sign-up pages. Once you receive an email confirmation, refresh the sign-up page for the new airline to display.

For your convenience, here's the direct link: add airline.

Email is our primary mode of communication that you should be able to access over WIFI and/or hotspot.

Share your mobile number when signing up, and we'll send you WhatsApp messages alongside mobile SMS.

Flights profiles with flight dates in the past can't be reactivated.

Option 1: Update your existing profile via the update link in your welcome email and unlock new matches. 

Option 2: Create a new profile by cloning your existing one via the clone link in your welcome email.

Yes. 

When you email your airline eTickets at the email addresses specified below, we'll send you personalized sign-up links for each flight you booked. 

Decide whether you want to be a Flight pal or Flyer, and select that email address.

Flight Pal: palupnowflightpaleticket[at]robot[dot]zapier[dot]com

Flyer: palupnowflyereticket[at]robot[dot]zapier[dot]com

PalUpNow! doesn't determine your airline seating arrangement.

You can request your fellow passengers and the airline staff to see if they can help.

When you sign up to be a Flight Pal or to get a Flight Pal, always enter your own name, since we verify your name from your ID.

You may use a friend or relative's contact information. PalUpNow! sends an email when a potential match is detected, and your friend or relative should be able to notify you.

PalUpNow! typically doesn't call you, unless you've requested a reminder via a phone call. The phone number is primarily for members to communicate with each other, if needed. You'll get a mobile SMS alert when a potential match is detected.

Note: People using the same email address do not get matched.